SERVICE FROM A CUSTOMER'S PERSPECTIVE.

You don't have to be very big to provide business with V.I.P service.
You don't have to go through 4 or 5 people to get to talk to someone who can help you.

PC & Printer Solutions are a no nonsense company that will provide every customer with V.I.P service without the technical talk, after all you only want the machine fixed, not put on display.

How many times do you ring to find out how your machine is going and you're on the phone waiting for 15-20 mins only to be told we will get someone to call you back, in the meantime you don't have any equipment to work with. Does all of this sound familiar?

There is no need to put up with it any more.

Introducing service choices to cater for your needs.
  1. V.I.P 2 hour service
  2. V.I.P same day service
  3. V.I.P 2 day service.

V.I.P service is the ultimate in repair, no waiting on the telephone, as soon as you mention your customer no. you will be given first priority and a guaranteed resolution.

For example

Broken printer:If it’s not fixed in the agreed contract time we will provide a replacement of similar performance to get you working again until we repair your machine.

If the need is required this can all be done in 2 hours from the time we get your phone call.

We guarantee this because our system informs us on time lapsed on your call and our smart courier engineer is despatched with a replacement.